Agreement between Luminote P.S.A. and the Customer using the platform · Version 4.0, in force from 10 August 2026.
This is a translation provided for convenience. The Polish version is the governing version; in the event of any discrepancy, the Polish wording prevails.
The provider is LUMINOTE PROSTA SPÓŁKA AKCYJNA, with its registered office in Kraków, ul. Olszańska 7, 31-513 Kraków, Poland, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court for Kraków-Śródmieście in Kraków, XI Commercial Division, under KRS 0001223956, NIP 6751824986 (the "Provider").
The customer is an entrepreneur or other organisation that subscribes to the Luminote platform (the "Customer").
The agreement is concluded upon acceptance of these Terms during registration or upon signature of an order form referring to them, whichever occurs first.
The individual accepting these Terms represents that they are authorised to bind the Customer. Where registration is made from an address in a domain controlled by an organisation, the Provider may treat that organisation as the Customer and, on its request, grant it administrative control of the workspace.
The agreement consists of the following documents, which in the event of conflict prevail in the order given:
The documents listed in points b) to e) are available at luminote.io/legal and form an integral part of the agreement.
Standard terms used by the Customer, in particular its general conditions of purchase, do not apply, even where the Provider does not object to them and proceeds to perform the agreement.
The Service is intended exclusively for entrepreneurs and other organisations acting within the scope of their business or professional activity. It is not offered to consumers, and consumer protection provisions do not apply to the agreement.
The Customer represents that it concludes the agreement in a professional capacity and that the agreement is of a professional character for it.
Luminote is a platform supporting business-to-business sales, made available as software as a service. To the extent dependent on the plan and configuration it comprises: a workspace for deals, companies, contacts and tasks; recording, transcription and analysis of meetings; automatically prepared briefings, summaries and suggested messages; a conversational assistant; deal health indicators, forecasts and analytics; composition, scheduling and sequencing of email; preparation of proposals; connectors to CRM systems, calendars, mailboxes and communication tools; and a programmatic interface with webhooks.
The Provider undertakes to make the Service available in accordance with the agreement, with the care proper to a professional software supplier. It does not undertake to achieve any commercial result, forecast accuracy or increase in productivity.
Subject to payment of the fees and compliance with the agreement, the Provider grants the Customer a non-exclusive, non-transferable and non-sublicensable right to use the Service for its own business purposes, for the term of the agreement, for the number of users resulting from the subscription.
All rights not expressly granted remain with the Provider. The Service is made available, not sold; the Customer receives no source code, database structure or model weights.
Customer Data is held in a workspace administered by users to whom the Customer has granted administrative rights. Administrators invite, suspend and remove users, assign permission levels, configure integrations and set data retention periods. The Customer is responsible for the allocation of roles and for the acts and omissions of its users as if they were its own.
Access credentials are assigned to a specific individual and may not be shared. Where fees are charged per user, each individual using the Service requires a licence. A licence may be reassigned where the previous user permanently ceases to hold their function; rotating a single licence between individuals in order to circumvent the number of seats is not permitted.
The Customer is responsible for maintaining the confidentiality of its users’ credentials. The Provider makes multi-factor authentication available and recommends enforcing it for all privileged accounts. The Customer shall notify the Provider without undue delay of any suspected unauthorised access.
Only individuals who have reached 18 years of age may be users.
As between the parties, the Customer holds all rights to the data, content and materials which it enters into the Service or which arise in it, including recordings, transcripts, notes, CRM records, documents and outputs produced from them ("Customer Data").
The Customer grants the Provider a limited, royalty-free licence to host, store, reproduce, transmit, display and process Customer Data solely to the extent necessary to provide, secure, maintain and support the Service, to counter abuse and to comply with legal obligations. The licence expires upon deletion of Customer Data or termination of the agreement, save for copies remaining in backups until they expire in the ordinary cycle.
The Provider does not use Customer Data to train, fine-tune or otherwise improve artificial intelligence models, whether its own or those of third parties. The Provider contractually requires its artificial intelligence sub-processors to refrain from using data transmitted to them for training purposes.
The Provider may compile statistical and diagnostic information about the operation of the Service in a form that does not permit identification of the Customer, its users or any person or organisation described in Customer Data, and may use it to operate and improve the Service.
The Customer represents that it holds all rights and consents necessary to enter and process Customer Data in the Service and that such processing does not infringe the rights of third parties or any provisions or contractual obligations binding on the Customer.
The provisions of this paragraph are of fundamental importance. Compliance with them by the Customer constitutes a material contractual obligation.
In respect of the recording, transcription and analysis of meetings the Customer determines the purposes and means of processing and acts as controller within the meaning of Article 4(7) GDPR. The Provider acts as processor on the documented instructions of the Customer, on the terms of the Data Processing Agreement.
The Customer shall ensure that, before recording or transcription begins, all participants in the meeting have been informed of the recording, of its purpose, of the categories of recipients and of the rights available to them, and that a valid legal basis for the processing exists. The Service provides mechanisms for announcing the presence of the meeting assistant; using them does not relieve the Customer of the obligation to obtain any consent required by law.
The Customer acknowledges that in many jurisdictions recording speech without the consent of each participant constitutes a criminal offence, including under section 201 of the German Criminal Code (violation of the confidentiality of the spoken word), and that provisions to similar effect apply in Austria, Switzerland, France and other states. The Customer shall not use the recording features where such consent has not been obtained.
The Customer shall not use the Service to record: proceedings covered by confidentiality by operation of law; conversations covered by professional privilege, in particular legal, medical or clerical; meetings of a works council or trade union organisation; conversations conducted in disciplinary or grievance proceedings; or any conversation for the purpose of covert monitoring of employees.
Where a meeting includes individuals outside the Customer’s personnel, the Customer remains responsible for informing them and for handling objections, erasure requests and other requests of data subjects. The Provider provides assistance in this respect on the terms of the Data Processing Agreement.
Transcripts and recordings are deleted in accordance with the retention period set by the Customer’s administrator. A shortening of that period takes effect after a notice period, so that users are informed before source material becomes irrecoverably unavailable. Retaining audio recordings after analysis requires express activation by the Customer. Insights produced from a transcript may be retained after the transcript itself has been deleted; the Customer may delete them at any time.
The Customer indemnifies the Provider against liability arising from a breach of this paragraph on the terms of §24.
Some functions of the Service generate text and numerical estimates using large language models and statistical methods. This concerns in particular meeting summaries, briefings, suggested actions, draft messages and proposals, deal health indicators, risk signals and forecasts. Such content is marked in the interface as generated.
Generated outputs are probabilistic. They may be incomplete, out of date, internally inconsistent or contrary to the facts, including where they are expressed in confident terms. They do not constitute legal, tax, financial, medical or other professional advice.
The Customer shall verify the output before relying on it, before passing it to a third party and before making it the basis of any decision. Where the Service can write data to an external system, send a message or execute an automation, the Customer is responsible for configuring the approval mechanisms made available and for the consequences of disabling them.
The Service is not intended for, and may not be used for, making decisions producing legal effects concerning natural persons or similarly significantly affecting them within the meaning of Article 22 GDPR. In particular it may not form the basis of decisions on employment, promotion, remuneration, disciplinary penalties or termination of employment. The Customer shall not use outputs of the Service for those purposes.
For the purposes of Regulation (EU) 2024/1689 the Provider acts as provider of the artificial intelligence functionality embedded in the Service and the Customer acts as deployer. Each party performs the obligations attributed to its role, including the obligation under Article 4 of that Regulation to ensure a sufficient level of artificial intelligence literacy among the staff operating the Service. The Customer shall not use the Service in a manner prohibited under Article 5 of that Regulation, including inference of emotions in the workplace.
Before content is transmitted to an external language model, identifying elements are removed from it and replaced with placeholders, which are restored in the output returned to the Customer. This technique reduces but does not exclude the risk of transmitting identifying information, in particular where it appears in free text in an unusual form. The Customer shall not enter into the Service special categories of data within the meaning of Article 9 GDPR, data relating to criminal convictions and offences, payment card data or authentication credentials.
Access to artificial intelligence features is limited by the processing capacity allowance of the Customer’s plan, in accordance with §15(6).
The analytics functions of the Service report at the level of the sales pipeline, the deal and the team. They do not provide, and are not intended to provide, a tool for assessing, ranking or monitoring the performance or conduct of individual employees.
The Customer shall not use the Service or data exported from it for individual performance monitoring, behavioural surveillance or productivity scoring of employees.
Where the Customer operates in a legal system in which the introduction of technical measures capable of monitoring the conduct or performance of employees requires the involvement of an employee representative body — including under section 87(1)(6) of the German Works Constitution Act and provisions to similar effect in Austria, the Netherlands and France — conducting that procedure before deployment is the Customer’s responsibility. The Provider makes available on request the documentation necessary to conduct it.
Connectors to CRM systems, calendars, mailboxes and communication tools are activated by the Customer, using credentials or authorisations which it supplies itself. Activating a connector constitutes a documented instruction to access the connected system on the Customer’s behalf.
An external system connected by the Customer, which the Customer already holds under its own contract, is not a sub-processor of the Provider. Data transferred to or retrieved from such a system is transferred on the Customer’s instruction, within its own arrangements with the provider of that system, and is subject to the Customer’s contract with that provider.
Certain connectors write data into the connected system. The Customer is responsible for the field mappings it confirms, for the write permissions granted and for the resulting content of its own systems. The Provider is not liable for data quality in a connected system resulting from mappings, permissions or automations configured by the Customer.
External providers may at any time change, restrict, make chargeable or withdraw their interfaces. Such changes are beyond the Provider’s control. If a connector ceases to function for that reason, the Provider will notify the Customer and, where reasonably possible, propose an alternative; this does not constitute a defect of the Service and does not justify a reduction of fees, unless the connector concerned was expressly warranted in a signed order form.
When using the programmatic interface and webhooks, the Customer shall observe the published rate limits and authentication requirements, secure the credentials issued to it, and shall not use programmatic access to reproduce the Service or to extract data in bulk for the benefit of a third party.
Messages composed, scheduled and sent in sequences through the Service originate from the Customer and on its behalf. The Customer is the sender for the purposes of all legal provisions and bears sole responsibility for their content, timing and recipients.
The Customer represents that it may lawfully contact each recipient, in particular in the light of Article 13 of Directive 2002/58/EC and national implementing provisions, the GDPR and rules on unsolicited commercial communication in force in the recipient’s state; in the Republic of Poland this concerns in particular the Act on the provision of services by electronic means and the Electronic Communications Law. The Customer gives effect to objections and requests to cease without undue delay and maintains appropriate suppression lists.
The Customer is responsible for the configuration of the authentication records of its sending domain. The Service refuses to send from a domain whose authentication cannot be verified; such refusal is a protective measure and not a defect.
The Provider may impose sending limits, throttle the sending rate or suspend it where necessary to protect the reputation of the shared sending infrastructure, the integrity of the Service or the interests of other customers. Where possible it gives the Customer prior notice.
The Customer shall not use the Service to send unsolicited bulk messages, to send on behalf of a third party, to conceal or misstate the identity of the sender, or to distribute content prohibited under §12.
The Customer undertakes that neither it nor its users will:
The Provider may suspend access to the Service in whole or in part where: there is a credible threat to the security, integrity or availability of the Service or of another customer’s data; the Customer materially breaches §7, §11 or §12; payment is more than fourteen days overdue despite written demand; or suspension is required by law or by a binding decision of a competent authority.
Suspension is limited in scope and duration to what is necessary in the circumstances. Except where immediate action is necessary to prevent damage, the Provider gives the Customer prior notice and a reasonable period to remedy the cause.
Suspension does not stay the obligation to pay, unless it occurred for reasons attributable to the Provider. Suspension does not of itself terminate the agreement and does not result in deletion of Customer Data.
The Provider uses commercially reasonable efforts to ensure that monthly availability of the core functions of the Service, comprising authentication, access to stored data and the user interface, amounts to 99.5% in a calendar month.
Excluded from measurement are in particular: maintenance announced at least 48 hours in advance; emergency maintenance necessary to remedy a security vulnerability; unavailability caused by the Customer or its configuration; unavailability of a system connected by the Customer; and events of force majeure.
Where the level referred to in paragraph 1 is not achieved, the Customer is entitled to a reduction of fees on the terms set out in the Service Level Commitment constituting Annex 1, claimed in writing within 30 days of the end of the month concerned. The reduction is the Customer’s exclusive remedy in that respect; this does not limit §23(1).
Support is provided in the languages, channels and response times set out in Annex 1 and in the plan description. It covers the operation of the Service; it does not cover consulting, data migration, implementation work or support for the Customer’s own systems, which may be provided against a fee under a separate arrangement.
The Provider develops the Service continuously and may add, change and replace its functions. Where a change materially limits a function on which the Customer materially relies, the Provider gives at least 60 days’ notice, and the Customer may terminate the subscription in the affected scope with effect from the date the change takes effect, with a proportionate refund of fees paid in advance for the period thereafter.
The amount of fees, currencies, billing period, number of seats and included allowances are set out in the Customer’s plan or order form in effect at the time of conclusion of the agreement. Unless agreed otherwise, fees are payable in advance.
Adding a seat during a billing period is charged proportionately from the date of addition. Removing a seat takes effect from the beginning of the next billing period; fees paid for the current period are not refunded.
Payments are handled by Stripe Payments Europe, Limited, with its registered office in Dublin, Ireland, acting as the Provider’s payment service provider. The Provider does not receive or store full payment card details. The scope of data transferred to Stripe is limited to the Customer’s billing data; meeting transcripts, CRM records and the content of the Customer’s correspondence are not transferred to it.
Fees are exclusive of value added tax and other public levies, which are added at the applicable rates. Where the reverse charge mechanism applies, the Customer provides a valid value added tax identification number.
Amounts not paid when due bear statutory interest for late payment in commercial transactions together with compensation for recovery costs, under the Act of 8 March 2013 on counteracting excessive delays in commercial transactions, implementing Directive 2011/7/EU. This does not affect the right under §13(1).
Each plan includes a monthly allowance of artificial intelligence processing capacity, expressed in minutes of analysed conversation. Unused allowance does not carry over. Once exhausted, artificial intelligence features are paused until the beginning of the next billing period or until additional allowance is purchased; the remainder of the Service operates unchanged. The Provider may apply reasonable technical measures against usage which, by volume or character, materially exceeds ordinary business use and degrades the Service for other customers.
The Provider may change prices with at least 30 days’ written notice, with effect from the Customer’s next billing period. If the Customer does not accept the change, it may terminate the subscription with effect from the date on which the new prices would take effect, by a declaration made before that date.
Save as provided in the agreement and under mandatory law, fees paid are not refundable; no refund is due for partial billing periods, unused allowance or unused seats.
A free trial, where offered, lasts for the period and covers the functions and allowance indicated at registration. The Provider may at any time change or cease offering trials in respect of future registrations.
After the trial ends, access to paid functions ceases unless the Customer subscribes to a plan. The Provider does not convert a trial into a paid subscription automatically without the Customer’s express prior authorisation.
Customer Data created during the trial remains available for 30 days after it ends; during that time the Customer may export it or subscribe. After that period it may be deleted.
Trials and free plans are made available as they stand, without any availability commitment, support commitment or warranty, and the Provider’s liability is limited to damage caused intentionally or by gross negligence.
Features marked as beta, preview or early access are made available for evaluation. They may be incomplete, may change without notice, may be withdrawn and are excluded from §14(1) and §20. The Customer should not base on them processes on which its business depends. The Provider’s liability in respect of them is limited as in §16(4).
The agreement is in force for the subscription period selected by the Customer and renews for successive periods of the same length unless terminated.
Either party may terminate the subscription with effect from the end of the current subscription period by a declaration made not later than 30 days before its expiry. Monthly subscriptions may be terminated with effect from the end of the current month.
Either party may terminate the agreement with immediate effect where the other party commits a material breach and, despite written demand identifying the breach, fails to remedy it within fourteen days, or where the breach is incapable of remedy. The Provider may terminate with immediate effect in the event of a breach of §7(4), §7(5) or §12(a).
Either party may terminate the agreement with immediate effect where bankruptcy has been declared against the other party, restructuring proceedings have been opened or it has been placed in liquidation — to the extent permitted by applicable insolvency and restructuring law.
Upon termination the Customer’s right to use the Service ceases. Fees due up to the date of termination remain payable. The provisions of §6(1), §19, §20, §21, §22, §23, §24, §27 and §28 remain in force.
For 30 days from the date of termination the Customer may export Customer Data in a structured, commonly used, machine-readable format using the export functions of the Service. In accordance with Chapter VI of Regulation (EU) 2023/2854 the Provider does not charge for such export, provides reasonable assistance enabling the Customer to move to another provider or to its own infrastructure, and does not apply technical or contractual obstacles unduly impeding switching. Where the Customer requires a longer transition period, the parties will agree its extension on reasonable terms.
After the export window closes, the Provider deletes Customer Data within 30 days, subject to data whose retention is required by law and to the expiry of backups in the ordinary cycle. Deletion is confirmed in writing on request.
In respect of personal data contained in Customer Data the Customer is controller and the Provider is processor. In respect of data processed to administer the contractual relationship, billing, securing the Service and performing its own legal obligations the Provider is controller.
The Data Processing Agreement, incorporated into the agreement by reference, sets out the subject matter, duration, nature and purpose of the processing, the categories of data and data subjects, the Provider’s obligations under Article 28 GDPR, the manner of assisting the Customer with data subject requests and impact assessments, and the rules for engaging sub-processors. By accepting these Terms the Customer concludes the Data Processing Agreement.
The Service operates on infrastructure located within the territory of the European Union. It is the Provider’s policy to engage as sub-processors only entities established and subject to jurisdiction in the European Union or the European Economic Area. Where a departure from that policy is unavoidable, it is recorded in the sub-processor register together with the safeguards applied. Functions which inherently transfer data outside the Union — in particular calendar and identity integrations selected by individual users — are activated solely by that user’s own act.
The current sub-processor register is published at luminote.io/legal. The Provider gives notice of an intention to add or change a sub-processor at least 30 days in advance. The Customer may object within that period on reasonable data protection grounds; if no agreement is reached, the Customer may terminate the agreement in the affected scope of the Service without adverse consequences.
The Provider applies technical and organisational measures appropriate to the risk, in accordance with Article 32 GDPR, including logical separation of the workspaces of individual organisations, encryption of data in transit and of credentials at rest, role-based access control, multi-factor authentication for privileged access, event logging without user content and regular backups. Those measures are described in the Data Processing Agreement.
The Provider notifies the Customer of a personal data breach concerning Customer Data without undue delay after becoming aware of it and provides the information necessary for the Customer to perform its own notification obligations.
Each party keeps confidential all non-public information of the other party disclosed in connection with the agreement, including Customer Data, pricing terms, technical documentation and development plans, and uses it solely for the purposes of the agreement.
The obligation does not apply to information which is or has become publicly available without breach, was known to the receiving party lawfully and without an obligation of confidence, or was developed independently. Disclosure required by law or by demand of a competent authority is permitted, whereby — to the extent the law permits — the disclosing party informs the other party in advance.
The obligation lasts for three years after termination of the agreement and, in respect of trade secrets and personal data, indefinitely.
The Service, including its software, interfaces, documentation, graphic design and trade marks, and all intellectual property rights in them, belong to the Provider or its licensors.
As between the parties, outputs generated for the Customer in the Service belong to the Customer, subject to §6(5) and to the rights of third parties in materials entered by the Customer. The Provider claims no rights to generated outputs. The Customer acknowledges that generated outputs need not be unique and that comparable outputs may arise for other customers.
Where the Customer provides suggestions or comments concerning the Service, the Provider may use them without restriction and without obligation, provided it does not thereby disclose Customer Data or the Customer’s confidential information.
The Provider may state the Customer’s business name and use its logo in a list of customers, unless the Customer objects in writing. Further reference use, including case studies and quotations, requires the Customer’s prior consent.
The Provider warrants that the Service will operate materially in accordance with the documentation and that it will be provided with the care proper to a professional supplier.
Save for warranties expressly stated in the agreement and to the extent permitted by law, the Provider excludes all other warranties, express and implied, including as to fitness for a particular purpose, uninterrupted or error-free operation, and the correctness, completeness and fitness of any generated output.
The Provider does not warrant compatibility of the Service with any particular external system or continued support for a connector by its provider.
The Provider’s liability under statutory warranty for defects is excluded pursuant to Article 558 §1 of the Polish Civil Code. This does not affect paragraph 1 of this section or §23(1).
Neither party excludes or limits liability for damage caused intentionally or by gross negligence, for personal injury, for wilful deceit or for liability which may not be limited.
Subject to paragraph 1, the total liability of each party arising from or in connection with the agreement, in any period of twelve consecutive months, is limited to the total fees paid or payable by the Customer under the agreement in the twelve months preceding the event giving rise to liability. Where the agreement has been in force for less than twelve months, the limit is calculated on an annualised basis.
Subject to paragraph 1, neither party is liable for lost profits, lost revenue, savings not achieved, lost business opportunities, loss of goodwill or for indirect and consequential damage, on any basis.
Subject to paragraph 1, the Provider’s liability for loss of or damage to Customer Data is limited to the cost of restoring it from the most recent backup maintained in accordance with the security measures applied. The Customer is responsible for maintaining its own copies of data critical to its business.
Subject to paragraph 1, the Provider is not liable for damage arising from reliance on a generated output which the Customer has not verified in accordance with §8(3), or from actions performed in a connected system where the Customer has disabled the approval mechanisms made available.
The parties jointly declare that the limitations set out in this section reflect the allocation of risk on which the level of fees is based.
The Provider will defend the Customer against a claim that the Service used in accordance with the agreement infringes the intellectual property rights of a third party within the territory of the European Union, and will bear the damages awarded or agreed in settlement, provided that the Customer promptly notifies the Provider, entrusts it with the conduct of the defence and gives reasonable assistance. In the event of such a claim the Provider may at its option obtain the right to continued use, modify the Service so that the infringement ceases, or terminate the affected subscription against a proportionate refund. The indemnity does not cover claims arising from Customer Data, from modifications made by the Customer or from use in combination with systems not supplied by the Provider.
The Customer will indemnify the Provider against all third party claims, proceedings, administrative fines and reasonable costs arising from: a breach of §7 (recording), §11 (outbound email) or §12 (acceptable use); the content of Customer Data; or the Customer’s use of generated outputs in breach of §8.
The Provider may amend these Terms where necessary due to a change in the Service, a change in law or a change in the security measures or sub-processors applied. The Provider notifies the Customer of a material amendment at least 30 days before it takes effect, by message to the administrative contact address and by notice in the Service.
If the Customer objects in writing before the amendment takes effect, it may terminate the agreement with effect from that date, with a proportionate refund of fees paid in advance for the period after termination. Continued use of the Service after the amendment takes effect, without objection, constitutes its acceptance.
Amendments required by mandatory law or necessary to remedy a security threat may take effect without the notice period; in that case the Provider notifies the Customer immediately, as soon as reasonably practicable.
Version 4.0 of the Terms takes effect on the date stated at the top of the document and from that date binds Customers concluding an agreement. For a Customer who concluded an agreement before that version was published, its provisions take effect only after 30 days from notice of the amendment; until that period expires the previous version continues to bind that Customer. This provision preserves the notice period under paragraph 1 even where the new version is published earlier.
Neither party is liable for failure to perform an obligation caused by an event beyond its reasonable control, including natural disaster, war, act of terror, civil unrest, epidemic, industrial action not confined to its own personnel, failure of public telecommunications or energy networks and acts of public authority. The affected party notifies the other without undue delay and makes reasonable efforts to limit the effects. If the event lasts more than 30 days, either party may terminate the affected part of the agreement without liability. This provision does not release a party from the obligation to pay amounts already due.
The Customer may not assign its rights and obligations under the agreement without the Provider’s prior written consent, which shall not be refused without justified cause; consent is not required for an assignment to an affiliate or in connection with a merger or disposal of an organised part of the Customer’s business, provided the acquirer is not a competitor of the Provider.
The Provider may assign the agreement in connection with a merger or disposal of its business and may use subcontractors, remaining responsible for their acts and, in respect of the processing of personal data, subject to §19(4).
Notices addressed to the Provider are made to legal@luminote.io and, in the case of declarations of termination or of breach, additionally in writing to the registered office address.
Notices addressed to the Customer are made to the email address of its administrative contact indicated in the Service and are deemed delivered upon expiry of the following business day. The Customer is responsible for keeping that address current.
The agreement is governed by Polish law, excluding conflict of law rules and the United Nations Convention on Contracts for the International Sale of Goods. This does not affect mandatory provisions of the law of the Customer’s seat which cannot be excluded by agreement.
Disputes are resolved by the common court having local jurisdiction over the Provider’s seat in Kraków. This does not exclude either party’s right to apply for interim relief to the court having jurisdiction under general rules.
The Polish version of these Terms is the governing version. Translations into other languages are made available for the Customer’s convenience; in the event of a discrepancy between the Polish version and a translation, the Polish version prevails. Correspondence concerning the agreement may be conducted in Polish or English.
The agreement constitutes the entirety of the parties’ arrangements on its subject matter and supersedes earlier representations, save for liability for wilful deceit.
If any provision proves invalid or ineffective, the remainder stays in force and the invalid provision is replaced by a valid provision closest to the parties’ commercial intention.
Failure to exercise a right does not constitute a waiver of it.
Amendments to the agreement require documentary form, including this reservation. Acceptance made in the Service satisfies the requirement of documentary form.
The parties remain independent entrepreneurs; the agreement does not create a partnership, joint venture, agency or employment relationship.
The Provider makes these Terms available before conclusion of the agreement in a manner permitting their acquisition, reproduction and recording in the ordinary course, in accordance with Article 8 of the Act on the provision of services by electronic means. These Terms together with their annexes are available at luminote.io/legal.
LUMINOTE PROSTA SPÓŁKA AKCYJNA, ul. Olszańska 7, 31-513 Kraków, Poland.
KRS 0001223956, NIP 6751824986. Register of Entrepreneurs of the National Court Register kept by the District Court for Kraków-Śródmieście in Kraków, XI Commercial Division.
Contractual and legal matters: legal@luminote.io. Personal data protection: privacy@luminote.io. Security reports: security@luminote.io. Support: support@luminote.io.
We publish this document from a single source together with the application. The Polish version governs.