Luminote vs Claap

Key differences

Based on publicly available manufacturer materials. As of 2026.

Luminote

Signal Score 0–10 for every deal
MEDDIC/MEDDPICC built-in
24 2-way CRM integrations
Role mapping: Champion, Decision Maker, Blocker
Tryb głosowy Lumi Assistant — pytasz głosem, dostajesz odpowiedź bez klikania
Industry-specific follow-up email generator
Sales coaching tips
EU Hosting, native Polish
Slack notifications — a new task, signal score, deal at risk, follow-up and the meeting summary go to the channel or DM you choose

Claap

Focus on video-wiki and async — not sales
No sales frameworks
Limited CRM integrations
No Signal Score
Brak trybu głosowego asystenta po stronie sprzedawcy
No sales coaching
USA Hosting
Price increases with the number of video viewers

5 myths about Claap

No beating around the bush.

"Claap is suitable for sales." Suitable — but weakly. No pipeline view, no forecasting.

"Video-wiki is the future of sales." Maybe. But today, sales = pipeline + follow-up.

"Luminote doesn't have a recording library." It does — with MEDDIC tagging, sentiment per stakeholder, semantic search.

"Claap has better UX." For product. For sales — Luminote has dedicated pipeline views.

What Luminote actually is

Luminote is an AI sales assistant built in Poland by LUMINOTE P.S.A. (Kraków) and hosted in the EU (Frankfurt/Warsaw). It came out of a simple observation: a sales rep spends more time filling in the CRM than talking to customers. We invert that — you talk, Luminote does the rest.

Under the hood: Mistral AI (Paris) for analysis and Voxtral for transcription in the cloud, plus local Whisper open source in the browser for sensitive meetings. No OpenAI, no GPT, no data sent across the Atlantic. Audio is not stored — it is processed in memory and disappears. What remains is what you actually need: a summary, action items, a MEDDIC update, a draft email to the customer, and risk signals on the deal.

Luminote integrates natively with 24 CRMs (HubSpot, Pipedrive, Salesforce, Zoho, Livespace, Firmao, Bitrix24 and more) in two-way mode — no migration, no change to your stack. Meeting outcomes, tasks, stage changes and alerts land where you work: in the CRM and on Slack (new task, signal score, deal at risk, follow-up, summary).

The interface is available in Polish, German and English (more languages in preparation). A 14-day trial with no card, no seat minimum — then Basic / Pro / Enterprise. GDPR ✓, EU-only, no Patriot Act, no CLOUD Act.

✅ Choose Luminote if…

You're a sales team and want a tool built for pipeline.

⚙️ Choose Claap if…

You need an async video-wiki for the whole company (product, design, HR), not just sales.

FAQ

Real questions asked by customers.

Will Luminote replace Claap?

For sales teams — yes. For async product/design — stick with Claap.

Can I use both?

Yes — Claap for internal async, Luminote for sales.

Video-wiki in Luminote?

Yes — full call library with MEDDIC tagging and semantic search.

Hosting?

EU only.