Key differences
Based on publicly available manufacturer materials. As of 2026.
Luminote
- Hosting in the EU (Frankfurt/Warsaw), full GDPR compliance
- No minimum seats — start with one person
- 24 2-way CRM integrations (Pipedrive, Livespace, Firmao, monday, Zoho…)
- Built-in MEDDIC/MEDDPICC + Signal Score 0–10
- Tryb głosowy Lumi Assistant — pytasz głosem, dostajesz odpowiedź bez klikania
- 21 languages natively recognized (PL/DE/EN and 18 others)
- Setup in 7 minutes — no account executive, no lawyers
- Slack notifications — a new task, signal score, deal at risk, follow-up and the meeting summary go to the channel or DM you choose
Gong
- Hosting in the USA — data transfer outside the EU requires additional SCCs
- Minimum 15 seats + annual contract
- Price $1500–2500 per seat annually (unofficial)
- Salesforce/HubSpot first — other CRMs are second-class
- Designed for 50+ people — overkill for small teams
- Onboarding for weeks: implementation manager, custom rollout
- Lack of native support for the Polish, Czech, Hungarian market
- Forecasting based on keywords — requires manual tuning
5 myths about Gong
No beating around the bush.
"Gong = industry standard." Industry standard in the US. In Europe — Modjo, Luminote, Avoma are growing faster.
“Only Gong does true revenue intelligence.” Luminote's Signal Score analyzes the same signals: budget, decision, time, risk.
„Gong ma najlepsze AI”. Gong używa GPT/OpenAI (USA). Luminote stoi na Mistral AI (Paris) — Voxtral do transkrypcji, Mistral do analizy. Bez GPT, bez OpenAI, bez wysyłania danych za ocean.
"Without Gong, the team won't close the quarter." Luminote provides the same forecasts and coaching — without the 15-seat minimum.
What Luminote actually is
Luminote is an AI sales assistant built in Poland by LUMINOTE P.S.A. (Kraków) and hosted in the EU (Frankfurt/Warsaw). It came out of a simple observation: a sales rep spends more time filling in the CRM than talking to customers. We invert that — you talk, Luminote does the rest.
Under the hood: Mistral AI (Paris) for analysis and Voxtral for transcription in the cloud, plus local Whisper open source in the browser for sensitive meetings. No OpenAI, no GPT, no data sent across the Atlantic. Audio is not stored — it is processed in memory and disappears. What remains is what you actually need: a summary, action items, a MEDDIC update, a draft email to the customer, and risk signals on the deal.
Luminote integrates natively with 24 CRMs (HubSpot, Pipedrive, Salesforce, Zoho, Livespace, Firmao, Bitrix24 and more) in two-way mode — no migration, no change to your stack. Meeting outcomes, tasks, stage changes and alerts land where you work: in the CRM and on Slack (new task, signal score, deal at risk, follow-up, summary).
The interface is available in Polish, German and English (more languages in preparation). A 14-day trial with no card, no seat minimum — then Basic / Pro / Enterprise. GDPR ✓, EU-only, no Patriot Act, no CLOUD Act.
✅ Choose Luminote if…
You're a team of 2-50 people, operate in the EU, use a CRM other than Salesforce, don't want to negotiate annual contracts, and need Polish/German speech recognition.
⚙️ Choose Gong if…
You're a corporation with 200+ salespeople on Salesforce in the USA, have a dedicated budget of €40k+/year, and an implementation manager on the team.
FAQ
Real questions asked by customers.
Will Luminote replace Gong 1:1?
In 80% of cases — yes. The same recordings, transcriptions, summaries, buying signals, coaching tips. What's missing: portfolio forecasting for 200+ sales reps and custom CFO dashboards. For teams up to 50 people, Luminote covers everything.
How much will I save by switching from Gong?
Average 60–70%. Gong: ~€2000/seat/year. Luminote: €588/seat/year (€49 × 12). For 10 people — €14,120 in annual savings.
Where are my recordings?
Exclusively in the EU — Frankfurt or Warsaw, your choice. Full GDPR compliance, no need to sign a DPA with a US entity.
What about forecasting?
Luminote calculates the forecast based on a Signal Score of 0–10 for each deal. Signals: budget confirmed, decision maker identified, timeline established, blockers inactive. The forecast updates after each conversation.